Brand marketing will help your products and services go places. However, no amount of brand marketing will help a defective product.
Business author Geoffrey James believes many entrepreneurs get brand marketing wrong due to the way they define a “brand.” According to conventional wisdom, he writes, a brand is the physical manifestation of a product or service. It has a product logo, a catchy tag line, and—in some occasions—a catchier theme song.
James wants businesses to start thinking how they really feel about a new product or service. If you’re less confident about a product or service, what are the chances that the consumers will be? Apple, James writes, is a good example. They introduced a number of game changers in the gadget industry; people loved most of them because they love innovation.
If you want to start adopting this mindset in building your brand, Keller’s Brand Equity Model is a good place to start. This four-stage pyramid model outlines what a business must do to get the brand to click with the audience. The methods are mainly basic: research the target market, see if it’s what the public needs, assess customer feedback, and establish a solid connection.